Shipping policy
Last updated: 12/26/2025
Thank you for shopping with Desert Faith Co. Below you’ll find important information about our shipping process.
Processing Time
All items are made to order. Please allow 2–5 business days for your order to be processed and prepared for shipment. Processing times may be longer during peak seasons or holidays.
Shipping Time
Once your order has been processed, shipping typically takes 3–7 business days within the United States, depending on your location and carrier.
Please note that delivery times are estimates and are not guaranteed.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order details.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.
Shipping Delays
Desert Faith Co. is not responsible for shipping delays caused by carriers, weather conditions, customs processing, or other circumstances beyond our control.
Incorrect Address
Please ensure your shipping address is entered correctly at checkout. Desert Faith Co. is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or defective, please contact us within 14 days of delivery with photos of the issue so we can assist you with a replacement or refund.
International Shipping
At this time, Desert Faith Co. ships internationally.
If international shipping is available, customers are responsible for any customs fees, duties, or taxes.
Contact Us
If you have any questions about your order or shipping, please contact us at:
📧 hello@desertfaithco.com